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Page 14 - We value the opinions of our clients

Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

There are trips you take in your life that stay with you forever, my trip to my grandparents homeland of Lithuania was just such a trip. My cousin and I could not have asked for a better travel agency then what we found in Visit Lithuania. Lina and Rimas were always helpful in answering my emails before we left, and Lina helped get the ball rolling for my genealogy search.

Date of Posting: 05 July 2007
Posted By: Joyce Peck
To whom it may concern:
Visit Lithuania head office staff helped us create an engaging trip, provided us with useful feedback and were very accommodating when we proposed to deveate from the original itinerary. They responded immediately after each e-mail with clarity and insight. The hotels we were booked in provided better than good value. We were pleasantly surprised by their location and character in each of the communities in Lithuania and Latvia that we stayed in. There was never an issue about entering any of the sights. Our package contained all the necessary vouchers and brochures.
Visit Lithuania's driver provided courteous and safe transport, helpful hints for dining and shopping, great company, and was always good humoured and punctual. Travelling by van was a far more civilized means of holidaying, rather than being being herded on a tour bus.
Each of Visit Lithuaniar local tour guides were articulate, charming and very informative, providing us with interesting commentary and entertaining tales that you couldn't pick up from history books. They went out of their way to show us the most important sights in an unhurried manner and suggested further areas of interest. Each had an excellent command of the English language, important in our case, being unilingual. We would take on the order of a thousand photographs during our stay.
We are very grateful for the outstanding service provided by Visit Lithuania staff and my son and daughter and I will carry fond memories of Lithuania for many years. I would rate them five stars (out of five).
Julius, Mark and Samantha Gorys
Toronto, Canada
Date of Posting: 17 May 2007
Posted By: Julius, Mark and Samantha Gorys
Toronto, Canada
Thank you for a wonderful vacation. As a first generation American who speaks fluent Lithuanian and who was returning to the native land of my parents, I experienced such great joy to be in Lithuania. It is so beautiful and historic. I felt as though I had returned home. Our guides were extremely knowledgeable and were ablo to answer all of our many questions. They spoke English fluently with my non-Lithuanian speaking husband and daughter and gave me a chance to speak Lithuanian with native speakers. Our driver was expert and so nice to us. The hotels were beautiful...We have some many beautiful memories.Thank you so much for a wonderful trip. I am telling everyone about your superb organization....
Sylvia Olson
Date of Posting: 27 April 2007
Posted By: Sylvia Olson
Dear Lina, We had a fantastic weekend. Transfer, hotel, restaurang and Golf was at a high international standard. Sorry that we missed to meet you.
Anders Olsson
Date of Posting: 19 April 2007
Posted By: Anders Olsson
My daughter and I had a wonderful time, a good trip home and so many memories. We enjoyed this trip as much as the one last July when it was my husband and myself.
All your efforts to help with Baltic Air and to confirm Delta were much appreciated. Raimondas was a delight the entire time and helped so much in communicating with our family in Klaipeda. He is a wonderful asset to your business.
Of course we shall return again!!!!!

Ann Carol Karszes
Date of Posting: 07 April 2007
Posted By: Ann Carol Karszes
Ladies and gentlemen.

I hereby wish to thank you for the travel arrangements during our recent stay in Vilnius.

Our group consisted of 8 elder men one of which being tied to wheelchair. Travel arrangements were excellent with the exception of the lack of missing vehicle for transporting a wheelchair. We had great difficulties at arrival to haul the disabled member into the bus. On the second day the travel agency however managed to arrange a second vehicle where the disabled member of our group could be lifted.
In our country small buses with wheelchair lifting platforms are plentily available. This is why we could not understand your problem.
The hotel City Park was superbly situated right opposite to the cathedral. It was easily accessible even with wheelchair. The staff in both the reception and restaurant were friendly and helpful.
Your staff was very helpful and they were always plentily available when necessary. Even during the weekend Lina could be reached by phone.
The guide Neringa was a delightful person and spoke excellent Finnish. She knew the history of your country well and coud also answer our questions of todays Lithuania. Neringa also managed to arrange access for the buses right into the center of the machinery exhibition in Kaunas.
The restaurants booked for us were easy to access with wheelchair and the food served was absolutely satisfactory.

While planning a new trip to Vilnius we certainly will ask for your quotation again.

Best Regards
Antero Aaltonen
Helsinki, Finland.
Date of Posting: 29 March 2007
Posted By: Antero Aaltonen
Helsinki, Finland.
Dear Lina,
I just wanted to thank you once again for allyour help. We had a super week-end and David just loved the snow mobiling.
Everything went to plan and helped to make it all so enjoyable.
We ate at the hotel and La Provence -had the most superb coconut risotto there-sublime.
Vilnius is a lovely place to visit.
We shall recommend both the city and your company.
Thankyou once again
Sue Byrne

Date of Posting: 01 February 2007
Posted By: Sue Byrne

The tour itself was fabulous, both my sister and I came away with a far greater appreciation of our Lithuanian heritage something we are now both very proud of, especially as we come from the most intelligent of all the Lithuanian tribes!! But seriously the trip was so interesting we saw so much and got a great appreciation of both city and rural life. Vilnius is beautiful with its ancient architecture so wonderfully restored, it is a very dignified and elegant European city you have much to be proud of. Your countryside should be the envy of the rest of Europe it is real Red Riding Hood country complete with Wolves! Beautiful forests and many inland lakes, it was marvelous being driven through the countryside to see how it changes from one side of the country to the other. The lunch we had in the forest village was very special. It is an experience that will stay with us for ever, and I am glad we managed to entertain our Mother and Tautvydas so much with our poor effort at the ethnic dancing!! In fact all the lunches we had in all the restaurants were lovely, the lunch at Trakai was very special overlooking the lake and castle plus we got the opportunity to try some Lithuanian dishes I know my sister really enjoyed her smoked pigs trotters, but not so much the smoked pigs ears! And we thank you very much for choosing a Lithuanian restaurant on our last night of the tour which specialized in authentic dishes from my mother’s regional area, it was very thoughtful and really epitomizes the great care your company takes of its guests whilst in your country.

Our guides Virginia and Lilia (forgive me if I have misspellt any names) were wonderful we cannot praise them highly enough they were both so knowledgeable on all subjects from architecture and cultural history to where the best supermarket was! Lithuania has had to endure some very hard times and it would seem that right from the beginning of time others wanted to posses it, and it says much about the tenacity and determination of the in the character of Lithuanian people that no invaders have permanently possessed your land, you have always managed to grab it back, and now god willing it is yours forever more with no further occupations. Both Virginia and Lilia were wonderful in personalizing the tour and nothing was ever too much trouble. Especially when we reached Kleipeda (Mums home town) which she had not visited for over 60 years, Lilia was wonderful in digging out old postcards and maps for Mum to show what had happened to the town after the WW 2 bombing and to help her pinpoint where some of her old haunts used to be. We found her school (still a school today) and the street where she used to live as a child and the spot where she used to ice skate with her father, it was very special… for all of us. So a huge thank you once more to both Virginia and Lilia, both very lovely people who made out trip all the more special.

Lastly but by no means least we would like to especially mention out driver for the 9 days Tautvydas, he was a marvel. Not only was the car extremely comfortable but his driving made us feel very safe we knew instinctively we were in good hands, especially important as you don’t have to wear seatbelts over there!! He was very patient and a true gentleman he had much to put up with as he had four bantering woman in the car for long periods of time!! I think he struck up a special relationship with our Mother who sat in the front seat for all of the 9 days and he would often keep her company when she felt she could not join us for a walk somewhere, my sister and I would often return to find them both giggling over something they had found amusing. He also ensured he drove as close as possible to venues to save Mum walking too much, again that attention to detail and the personal touch means so much and makes such a difference to peoples experience and impressions. He also had a great sense of humour (very dry); he was fantastic and made our experience all the more special just by being there.
We saw and experienced so much we could write forever about how great it all was, it was filled with both happy and poignant moments as befits your country’s history, I am proud to call myself half Lithuanian and will definitely return not only because I have an emotional attachment to the country but simply because it is beautiful and I will want to return and share its beauty with others.

Thank you all at “Visit Lithuania”, each and every one of you has helped make a positive lasting impression; we shall always fondly remember our time with you …

Kind Regards
Emily McGrath
Also on behalf of Monica Piery and Christel Frith

PS My sister wanted me to mention that on our last day we had some Litas which we were not able to exchange back in the UK, she thought it would have been nice to be able to put them in a donation box to go toward a Vilnius restoration fund or something of that nature, maybe there could be such boxes in the hotel lobby so departing tourists can donate their small change, every little helps and it is better than the money doing nothing, just a thought…..

Emily McGrath
Compliance Officer
Audit & Compliance
Victoria Teachers Credit Union
Date of Posting: 02 October 2006
Posted By: Emily McGrath also on behalf of Monica Piery and C
Dear Monica,

Just a short note to say sincere thanks to you for all your efforts on behalf of the Scottish National Team, Officials and Media.

Everything went very smoothly and both hotels were excellent, your assistance on arrival was invaluable.

Once again my thanks and I look forward to our next match in Lithuania and will certainly use your services again.

Maurice Brannan
Travel Manager Scottish F.A.
Date of Posting: 20 September 2006
Posted By: Maurice Brannan / Travel Manager Scottish F.A.
I would like to thank you for the efforts that you put into organising my family visit to Lithuania.

We appreciate the care you spent to understand our desires and to select hotels, guide and transportation that delivered a most enjoyable and informative holiday.
Date of Posting: 16 September 2006
Posted By: Bernard Lind

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Page 14 of 19

Fly & Lease of campers in the Baltic.

Camper on the road

Take a tour and discover Baltics by yourself!

You will be able to travel comfortably throughout Baltic Sates in our campers, as passengers really may feel themselves like home and take any necessary stuff with them, even their most loved cup for coffee.
A virtue of motor homes is the possibility to be in the cabin in all companionship while going from place to place.
Moreover, you will be free as you will be independent from hotels and every evening you will be able to spend in any place you wish!

Prepaid individual transfer :

no trouble with money exchange upon arrival,
no need to take care oftaxi search,
no language problems !

The driver will wait for you at arrival hall with your name on the card, will help you with luggage and will safely transfer you to agreed place.
Please fill in the Transfer Reservation and we will contact you within 24 business hours with confirmation

KIA CARNIVAL  25 EUR (max 5 persons)                                                
MERCEDES-BENZ VIANO  35 EUR (max 7 persons)

per car only!